PRIVACY POLICY

Your privacy is very important. This policy explains how we collect, use, and protect your personal information when you visit our website or use the services. We’re committed to handling your data with care and transparency, so please take a moment to read through this policy. If you have any questions, feel free to reach out!

Who We Are

Guiding Light Consultancy provides life and diversity coaching services. Our website address is: www.guiding.ie or guidinglight.ie. You can contact us at info@guiding.ie.

What Information We Collect

We only collect the personal information necessary to provide you with the best service possible. Here’s what we might collect:

• Contact Details: Your name, email address, and phone number when you fill out the contact form or schedule a consultation.
• Service Preferences: Any information you provide about the coaching or services you’re interested in.
• Scheduling Information: When you book a session through Calendly or other scheduling tools, we collect details related to your appointment (like preferred date and time).
• Website Usage Information: Information about how you use our website (such as pages visited, or links clicked) may be collected through cookies (more on that below).

Why We Collect Your Information

We only use your information for purposes directly related to the services we provide. Specifically, we use your data to:

• Respond to your inquiries or messages
• Schedule and confirm coaching sessions or consultations
• Send you relevant updates about services, resources, or events
• Improve our website and services to provide a better user experience

Your Rights

You have the following rights under GDPR (General Data Protection Regulation):

• Access: You can request access to the personal information we hold about you.
• Rectification: If any of your personal details are incorrect, you have the right to have them corrected.
• Erasure: You can request that we delete your personal information, and we will comply unless we’re legally required to keep it.
• Restriction: You can ask us to limit how we use your data.
• Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your data if you believe it’s being used unlawfully.

To exercise any of these rights, simply email us at info@guiding.ie.

How We Protect Your Information

We take your privacy seriously and use appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. These include:

• Encrypted connections (SSL) on our website
• Secure storage of personal data
• Regular monitoring of our systems to detect and prevent security breaches

We’ll never share your information with third parties unless it’s necessary for providing our services (such as using a scheduling tool like Calendly) or required by law.

How Long We Keep Your Information

We only keep your personal information for as long as necessary to provide our services, or as required by legal obligations. If you’d like us to delete your data, just let us know, and we’ll take care of it unless we’re required to retain it for legal reasons.

Cookies

Like many websites, we use cookies to enhance your experience and improve our website’s functionality. Cookies are small text files placed on your device to help us understand how you use our site.

• Essential Cookies: These cookies are necessary for the website to function.
• Analytics Cookies: These cookies help us understand how visitors interact with our website so we can improve it over time.

You can control or disable cookies through your browser settings. However, please note that disabling some cookies may affect your experience on our website.

Third-Party Links

Our website may contain links to third-party websites (such as scheduling tools like Calendly). Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any external services you use.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please don’t hesitate to get in touch. You can contact us at:

Guiding Light Consultancy
Email: info@guiding.ie
Phone: +353 87 6187011

Thank you for trusting us with your personal information. We’re here to ensure your data is handled responsibly and transparently.